CUSTOMER SERVICE

Customer Services Contact Details:

Please email any questions or feedback to: admin@thewoolcompany.co.nz

Postal Address: 
            PO Box 18
            Taihape

Phone: (06) 3881564


Product Information:

All sizes are based off standard New Zealand sizing. All sizes are approximate; however we do attempt to ensure they are as accurate as possible. Please refer to the size guide for measurements.

We attempt to display product colours as accurately as possible on our website. However we cannot guarantee that your monitor’s display will accurately reflect the actual colour of the product. 

We undertake reasonable care to ensure that all details, descriptions and products prices appearing on our website are correct at the time when the relevant content was entered into our website. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.

Goods are subject to availability. As there is a delay in the time when the order is placed and the time when the order is accepted, the stock position of a certain product may change between this time period. If an item you have ordered becomes out of stock before your order has been accepted we will notify you as soon as possible. You will not be charged for out of stock items.